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Customer Service / FAQs
Mail Order Form
If you'd prefer to shop offline or pay by check, download our mail order form to order any products you see on the site.
Shipping
We offer $7.99 flat-rate shipping on all orders. Orders totaling over $125 receive free ground shipping.
UPSP – the US mail service - can ship to PO Boxes and we reserve the right to choose this option for you. Saturday delivery is available through no extra charge only through USPS. Please keep in mind that the mail is not delivered on Federal Holidays.
Non-Continental Orders will be shipped with US Mail. We will then calculate the shipping charge for you based on the size and weight of your order, and email you with the shipping cost. Once you approve the ship cost, your order can be processed. Applies to the domestic US and its territories ONLY.
Some International orders will be required to pay in the form of an international money order in US $ funds. We will notify you if your payment method needs to be changed from the credit card information provided to an international money order in US $ funds. Additional shipping and handling fees may apply for international orders.
APO addresses and non-continental US orders: We do ship to APO and US territory addresses via US Mail. Your shipping method will be automatically changed from UPS when we process your order. Please keep in mind that your shipping charges maybe increased. We will notify you if this is true for your order and wait for your reply before processing your order.
Gift Cards
Gift cards can be redeemed online by filling out all other information including credit card information first on the order form. During checkout, in the comment section type in that you will be using a gift card and please type in the entire number found on the back of the card in the specified field. We will deduct it from the remaining balance. If you have a remaining balance, please keep the card and use it in the future, we do not have expiration dates for any of our gift cards.
Credit Cards
We accept Visa, MasterCard, and Discover.
Contact Information
Bath Time
223 Jackson Street
Cape May, NJ 08204
800-424-BATH
609-884-9234
